Terms of Service

These Terms of Service ("Terms") govern your access to and use of rvlstech.com (the "Site"), owned and operated by RVLS, LLC ("RVLS," "we," "us," or "our"), as well as any preliminary communications, proposals, or introductory work we perform before a formal engagement is signed.

By accessing the Site, submitting a form, downloading content, or otherwise engaging with us, you agree to be bound by these Terms. If you do not agree, do not use the Site or engage with us. Specific, project-level engagement is governed by a separate written agreement (such as a Master Services Agreement or Statement of Work) that takes precedence over these Terms where the two conflict.

You represent that you are at least 18 years old and have the legal authority to enter into these Terms on behalf of yourself or, if acting on behalf of a company, that you have authority to bind that company. If you do not have such authority, you must not use the Site or accept these Terms on that entity's behalf.

RVLS provides custom software, mobile, and web application development services, including architecture, design, implementation, deployment, and ongoing support. Anything described on the Site — including timelines, capabilities, case-study results, and metrics — is illustrative and not a binding promise. A binding commitment to perform specific services only arises when both parties have signed a written engagement agreement.

We do not guarantee that the Site will be uninterrupted, error-free, or free of harmful components, although we take commercially reasonable steps to keep it that way.

You agree not to, and not to authorize any third party to:

• Access or use the Site to violate any applicable law, regulation, or third-party right.
• Probe, scan, or test the vulnerability of the Site, or breach any security or authentication measure.
• Scrape, crawl, or use automated means to access the Site or extract data, except as permitted by our express written consent or by robots.txt.
• Interfere with or disrupt the Site, its infrastructure, or any feature thereof (including rate-limiting, denial of service, or attempted overload).
• Upload or transmit viruses, malware, ransomware, or other malicious or destructive content.
• Impersonate RVLS, an RVLS employee, or any other person or entity, or falsely state or otherwise misrepresent your affiliation with a person or entity.
• Use the Site to send unsolicited communications, promotions, advertisements, or spam.

We may suspend or terminate access to the Site at any time, with or without notice, for conduct that we reasonably believe violates these Terms or is otherwise harmful to other users, us, or third parties.

Our IP. The Site and all content on it — including text, graphics, logos, illustrations, source code, designs, and the selection and arrangement thereof — is owned by RVLS, LLC or our licensors and is protected by U.S. and international copyright, trademark, and other intellectual property laws.

You may view and use the Site for your personal or internal business evaluation of our services. You may not copy, reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any material from the Site without our prior written consent, except as expressly permitted.

Trademarks. "RVLS," the RVLS logo, and any related names, logos, product and service names are trademarks of RVLS, LLC. You may not use such marks without our prior written permission. All other marks are the property of their respective owners.

Project deliverables. Ownership and license rights in any custom software, design, or other deliverable produced for you are governed by your signed engagement agreement, not these Terms.

If you submit information to us through the Site — including via the contact form, intake form, or email — you grant RVLS a non-exclusive, worldwide, royalty-free license to use, store, reproduce, and process that content for the purpose of evaluating and fulfilling your request, operating our business, and communicating with you.

You represent that you own or have the necessary rights to any content you submit, and that your submission does not violate any third party's rights or any applicable law.

We do not claim ownership over confidential information you share for the purpose of evaluating a potential engagement. Any handling of confidential information is governed by a separate mutual NDA, which we are happy to sign before any sensitive technical or business detail is exchanged.

Discussions before a formal engagement are welcome, and we are comfortable operating under a mutual non-disclosure agreement from day one. Until an NDA is signed, please limit what you share to information you are comfortable disclosing. Once an NDA is signed, the terms of that NDA control over this section where the two conflict.

Any estimate, quote, or proposal we provide is valid for the period stated in the document (typically 30 days unless noted otherwise) and is non-binding until both parties sign a written engagement agreement. The signed agreement governs:

• Scope of work, deliverables, and acceptance criteria.
• Pricing, invoicing schedule, payment terms, and any deposits or kill fees.
• Timeline, milestones, dependencies, and change-order procedures.
• Intellectual-property ownership, licenses, and source-code escrow where applicable.
• Warranties, service-level commitments, support, and maintenance windows.
• Confidentiality, indemnification, limitation of liability, and termination.

Payment terms, including deposit amounts, milestone billing, late-payment fees, and refund eligibility (if any), are set out in your signed engagement agreement. Unless your engagement agreement states otherwise: (a) invoices are due net 15 from the invoice date; (b) deposits are non-refundable once work on the corresponding milestone has begun; and (c) we may suspend work on accounts that are more than 30 days past due after written notice. Nothing in these Terms waives any rights you may have under applicable consumer-protection law.

THE SITE AND ALL CONTENT, MATERIALS, AND INFORMATION PROVIDED THROUGH IT ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR ACCURACY. RVLS DOES NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED, SECURE, OR FREE OF ERRORS OR HARMFUL COMPONENTS, OR THAT ANY DEFECTS WILL BE CORRECTED.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL RVLS, LLC, ITS OWNERS, EMPLOYEES, CONTRACTORS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR BUSINESS OPPORTUNITY, ARISING OUT OF OR RELATED TO YOUR USE OF (OR INABILITY TO USE) THE SITE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL CUMULATIVE LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS WILL NOT EXCEED ONE HUNDRED U.S. DOLLARS (US$100). SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS; IN THOSE JURISDICTIONS THE LIMITATIONS APPLY ONLY TO THE MAXIMUM EXTENT PERMITTED BY LAW.

You agree to defend, indemnify, and hold harmless RVLS, LLC and its owners, employees, and affiliates from and against any claims, damages, obligations, losses, liabilities, costs, or expenses (including reasonable attorneys' fees) arising from your use of the Site, your violation of these Terms, or your violation of any third party's rights.

We may terminate or suspend your access to the Site at any time, with or without cause, with or without notice. Upon termination, your right to use the Site ceases immediately. Sections of these Terms that by their nature should survive termination — including Intellectual Property, Disclaimers, Limitation of Liability, Indemnification, and Governing Law — will survive termination.

These Terms are governed by the laws of the State of Michigan, without regard to its conflict-of-laws principles. Any dispute arising out of or related to these Terms or your use of the Site that the parties cannot resolve informally will be resolved exclusively in the state or federal courts located in Oakland County, Michigan, and you consent to the personal jurisdiction of those courts. Nothing in this section prevents either party from seeking injunctive relief to protect its intellectual property or confidential information.

• Severability. If any provision of these Terms is held unenforceable, the remaining provisions remain in full force.
• No waiver. Our failure to enforce any right or provision is not a waiver of that right or provision.
• Assignment. You may not assign these Terms without our prior written consent. We may assign these Terms to any successor or affiliate.
• Entire agreement. These Terms, together with our Privacy Policy and any signed engagement agreement, constitute the entire agreement between you and RVLS regarding the Site.

We may update these Terms from time to time. When we do, we will revise the "Effective" date at the top of this page. If the changes are material, we will provide a more prominent notice — for example, by emailing active prospects or posting a notice on our homepage. Your continued use of the Site after an update means you agree to the updated Terms.